Privacy Policy

Last updated: October 11, 2026

Miiley operates this store and website, miiley.com, including all related information, content, features, tools, products and services (the "Services"). Miiley is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to your personal information.

By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used and disclosed as described here.

Personal information we collect

"Personal information" means information that identifies, or can reasonably be linked to, you or another person. Depending on how you interact with the Services, we may collect:

• Contact details: your name, billing and shipping address, phone number and email address.
• Payment information: payment card details, transaction details and payment confirmation. Payments are processed by Shopify and our payment providers; we do not store your full card number.
• Account information: your login details, preferences and settings, if you create an account.
• Order information: the items you view, add to your cart, purchase, return or cancel, and your order history.
• Subscription information: if you subscribe, your plan, delivery schedule and changes such as skips or cancellations.
• Communications: what you include when you email us or sign up for our emails.
• Device and usage information: your browser, device, IP address and how you use the Services, collected through cookies and similar technologies (see our Cookie Policy).

Where we get it

• From you, when you place an order, create an account, sign up for emails or contact us.
• Automatically, from your device when you use the Services, through cookies and similar technologies.
• From our service providers, such as Shopify and payment and shipping partners, when they process information on our behalf.

How we use your personal information

• To provide the Services: to process payments, fulfil and ship orders within the United States, manage your account and subscriptions, handle returns and refunds (including our 30-day money-back guarantee), and send you order and account notifications.
• Marketing: if you sign up, to send you emails about new products, offers and tips. You can unsubscribe at any time using the link in any marketing email.
• To improve the Services: to understand how the store is used and make it better.
• Security and fraud prevention: to protect your account, provide secure checkout and detect fraudulent or malicious activity.
• Customer support: to answer your questions and keep in touch about your orders.
• Legal reasons: to comply with the law, respond to valid legal requests and enforce our terms and policies.

How we disclose personal information

We may share your personal information, for legitimate purposes consistent with this Privacy Policy:

• with Shopify and service providers who work on our behalf, for example for payment processing, order fulfilment and shipping, IT, data storage, analytics, email and customer support;
• when you ask us to or agree to it, for example to ship your order to you;
• in connection with a business transaction such as a merger or sale of the business;
• to comply with the law, enforce our terms, and protect the Services, our rights and the rights of others.

We do not sell your personal information. Depending on where you live, you may have the right to opt out of certain sharing for targeted advertising; you can do so on our Your Privacy Choices page.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit is transmitted to and shared with Shopify and third parties that may be located outside your country. To learn more about how Shopify uses your personal information and the rights you may have, see the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-party websites and links

The Services may link to websites or platforms run by others, such as social networks. We are not responsible for their privacy or security practices, so please review their policies.

Children's data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority where they live. If you are a parent or guardian and believe your child has given us personal information, email us and we will delete it.

Security and retention

No security measures are perfect, and we cannot guarantee "perfect security". Please don't send sensitive information through unsecure channels. We keep personal information for as long as we need it to provide the Services, maintain your account, comply with legal obligations, resolve disputes and enforce our policies.

Your rights and choices

Depending on where you live, you may have some or all of these rights:

• Access: to request access to the personal information we hold about you.
• Deletion: to ask us to delete your personal information.
• Correction: to ask us to correct inaccurate information.
• Portability: to receive a copy of your information or have it transferred to a third party.
• Opt out of targeted advertising: on our Your Privacy Choices page. If your browser sends a Global Privacy Control signal, we treat it as an opt-out request where required by law.
• Email preferences: unsubscribe from marketing emails at any time. We may still send you emails about your orders or account.

To exercise these rights, email us. We may need to verify your identity first, and you may use an authorized agent to make a request on your behalf. We will not discriminate against you for exercising your rights.

Complaints

If you have a complaint about how we handle your personal information, email us. Depending on where you live, you may be able to appeal our decision or contact your local data protection authority.

International transfers

We may transfer, store and process your personal information outside the country where you live. Where required, we rely on recognized transfer mechanisms such as Standard Contractual Clauses.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date.